Troubleshooting Vape Issues in Aurora: Step-by-Step Guide to Vape Maintenance & Repair

May 9, 2023

Are you experiencing vape problems? At Jane's Cannabis Shop, we understand that maintaining and repairing vape pens can be challenging. In this blog post, we share a step-by-step guide to troubleshooting common vape issues, providing tips for fixing vape performance, resolving low battery life, and more. Discover the best practices for vape maintenance and repair at our store in Aurora, Ontario.

Step 1: Assess the Vape Battery for Troubleshooting Vape Problems

  1. Confirm that your vape pen battery has sufficient charge for optimal vape performance. Plug it into a USB charger and wait for it to fully charge.
  2. Make sure the battery and cartridge are connected correctly to fix common vape issues. Detach the cartridge from the battery and then reattach, ensuring a secure but not overly tight connection.
  3. Test the cartridge with another battery or vape pen, if available. This can help you determine if the problem lies with the battery or the cartridge.
  4. If you suspect that the battery is the issue, visit Jane's Cannabis Shop in Aurora, Ontario, for a wide selection of vape batteries to choose from.

Step 2: Examine the Cartridge to Fix Clogged Vape Issues

  1. Inspect the cartridge for visible damage or leakage. If you find any cracks, leaks, or breaks, replace the cartridge.
  2. Check if the cartridge is empty. If you cannot see any oil inside, it is time to replace the cartridge.
  3. Confirm the compatibility of the cartridge with your vape pen. Some vape pens only work with specific cartridge types, so double-check that your vape pen and cartridge are compatible.

Step 3: Clean the Contact Points for Maintaining and Repairing Vape Pens

  1. Disconnect the cartridge from the battery.
  2. Use a cotton swab or soft cloth dipped in isopropyl alcohol to clean the contact points on both the cartridge and battery. This can help remove any residue that might be causing a poor connection.
  3. Allow the alcohol to evaporate entirely before reassembling the vape pen.

Step 4: Verify the Airflow to Resolve Low Vape Performance

  1. Make sure the air holes on the cartridge are unobstructed. If you notice any blockages, use a small pin or toothpick to gently clear them.
  2. Adjust the airflow settings on your vape pen, if available. Experiment with different settings to see if the issue is resolved.

Step 5: Address CBD Crystallization for Tips on Fixing Vape Issues

  1. If your cartridge contains a high concentration of CBD (approximately 60% or more), it may experience crystallization. This is a natural occurrence and does not indicate a faulty or defective cartridge.
  2. To temporarily resolve crystallization, use a hairdryer to gently heat the cartridge for a few seconds. This will ensure the thick, honey-like substance settles at the bottom of the cartridge, allowing it to wick properly.

Step 6: Preheat the Cartridge to Maintain and Repair Vape Pens

  1. Some vape pens offer a preheat function, which can be useful for thick or cold oils. Refer to your device's manual to determine if this feature is available and how to use it.
  2. Activate the preheat function and wait for the specified time before attempting to use the vape pen again.

Step 7: Visit Jane's Cannabis Shop in Aurora for the Best Practices for Vape Maintenance and Repair

  1. If all troubleshooting methods fail, feel free to visit Jane's Cannabis Shop at 160 Wellington St E, Aurora, Ontario. Even if you didn't purchase the vape from us, we are more than happy to help you figure out what is happening with your vape and show you troubleshooting methods to try and get it to work.
  2. Our knowledgeable staff can assist in identifying compatible products that will work with your current battery. If we find that the issue is battery-related, we can help you choose a suitable replacement.
  3. We offer a wide selection of vape pens, cartridges, and accessories to ensure your vaping experience is smooth and enjoyable.


Troubleshooting vape problems doesn't have to be a daunting task. With this step-by-step guide, you can easily identify and fix common vape issues to ensure optimal performance. If you need assistance or expert advice, don't hesitate to visit Jane's Cannabis Shop in Aurora, Ontario. Our friendly and knowledgeable staff are here to help you maintain and repair your vape pen, so you can continue enjoying your vaping experience. Contact us at (905) 713-1000 or for any questions or concerns.

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